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Reviews of Rapid Repair Experts


(Based on 4 rated reviews)


Product or service reviewed: New lines ran to house, all plumbinbg replaced

We had used them for smaller jobs before and was very satisfied with the service, however on this big job we always felt like an afterthought, had to call to get the job finished, lots of holes cut into walls, where there were no pipes even, and small details left unfinished. They busted out my crawl space vent to pass tools under the house, and after all the work did not even replace a hose bib on the exterior of the house, it is loose and still leaks, very disappointed on the service provided by them.

David A Burton
Raleigh, NC


Product or service reviewed: Faulty Thermostat

I called Rapid Response at about 4:45pm and they were extremely helpful! They could not walk me through a phone fix so they dispatched a repairman who arrived super quick and had me up and running within an hour. Kyle was my service technician and he was so polite and knowledgeable! He also followed all covid precautions. I would highly recommend this company!

Julie W
Apex, NC


Product or service reviewed: Shut off valve replacement

Highly recommend! Mr. Capps came out to assess our plumbing situation after a minor flood in a half bathroom. We needed the shut off valve a replaced to quarter turn kind. Michael and Sarah were the technicians who came and replaced the valves. All three were wonderful, knowledgeable and super professional! I HIGHLY recommend this company! We signed up for the Gold Service plan and we're able to save money. FIVE STARS



Product or service reviewed: AC Unit

Outstanding from start to finish . Awesome job

Knightdale NC